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Privacy Policy

Jessence is committed to protecting your privacy and ensuring that your personal information is handled responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit our website, purchase a service, or communicate with us.

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By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of this site.

1. Information We Collect

We collect only the information necessary to provide you with a safe and meaningful experience. This may include:

a. Personal Information You Provide

When you:

  • Book a session, reading, or consultation

  • Subscribe to our newsletter

  • Submit a contact form or send an email

  • Participate in surveys, contests, or giveaways

You may be asked to provide:

  • Name

  • Email address

  • Phone number (optional)

  • Billing or payment information (processed securely via third-party platforms)

  • Any information you choose to share in messages or notes related to your session

b. Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data (approximate)

  • Browser type and device information

  • Pages viewed, time spent on pages, and navigation patterns

  • Cookies or similar technologies (see Section 6 below)

This data is used for analytics, performance improvement, and security purposes.

2. How We Use Your Information

Your information is used only for legitimate, disclosed purposes such as:

  • Providing and personalizing services (e.g., readings, sessions, or spiritual guidance)

  • Communicating with you regarding bookings, updates, or responses to inquiries

  • Sending newsletters, promotions, or announcements (only if you opt in)

  • Improving our website and offerings through aggregated analytics

  • Complying with legal or regulatory obligations

We do not sell or rent your personal information to anyone.

3. How We Share Your Information

We may share limited personal information with trusted third parties that help us operate our business, including:

  • Payment processors (e.g., PayPal, Stripe, Wix Payments)

  • Email and newsletter services (e.g., Mailchimp, Wix Email Marketing)

  • Analytics providers (e.g., Google Analytics)

  • Website hosting and maintenance providers

These third parties are bound by confidentiality and data-protection agreements and are only permitted to use your information to perform their services for us. We may also disclose information if required by law, court order, or to protect our legal rights.

4. Data Retention and Storage

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
When data is no longer needed, it will be securely deleted or anonymized.

All data is stored on secure servers or encrypted cloud platforms used by our hosting provider (e.g., Wix). Access to personal data is restricted to authorized personnel only.

5. Security of Your Information

We take appropriate physical, electronic, and procedural measures to safeguard your personal data. This includes:

  • Secure SSL encryption on our website

  • Password-protected accounts and files

  • Limited administrative access

While we take all reasonable steps to protect your information, no method of transmission over the Internet can be guaranteed as 100% secure. By using our services, you acknowledge this inherent risk.

6. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze site traffic and performance

You can control cookie settings through your browser. Disabling cookies may affect certain site features.

We use Google Analytics and Wix Analytics to understand visitor behavior. These services collect anonymized data such as IP address, device type, and user interactions.

7. Email Communications and Marketing

If you subscribe to our newsletter or request updates, we may send you occasional emails about new offerings, blog posts, or spiritual content. You can unsubscribe at any time using the “Unsubscribe” link in each email or by contacting us directly.
We will never send you marketing emails without your consent.

8. Your Rights and Choices

Under Canadian and international privacy laws, you have the right to:

  • Access and receive a copy of your personal information

  • Request correction or deletion of your data

  • Withdraw consent to marketing communications

  • Object to or limit certain processing activities

To exercise these rights, please email us at askjess123@gmail.com. 

9. International Visitors

If you are accessing this website from outside Canada, please note that your information may be transferred and stored in Canada or other countries. By using this site, you consent to this transfer, which will be handled according to this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites or social media platforms. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies before providing any personal information.

11. Children’s Privacy

Jessence’s content and services are intended for adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that such data has been collected, we will delete it promptly.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal requirements or changes in our practices. The updated version will always be available on this page, with the revised effective date at the top.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at askjess123@gmail.com.
 

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